1. Data controller
147% Kft.
1063 Budapest, Szív u. 52/A, 2nd floor, door 3, Hungary
Company registration number: 01-09-359480
Tax number: 27967832-1-42
Email: info@locksmithbudapest.hu
Telephone: +36 20 577 9022
2. Scope of this notice
This notice explains how personal data is processed when you visit locksmithbudapest.hu, contact us by phone, WhatsApp or email, or submit the website quote-request form.
3. Contact and quote requests
We may process your name, email address, telephone number, Budapest district or address, requested service, preferred contact method, message, and any photographs or other information you voluntarily send. The purpose is to respond to your enquiry, assess the requested work, prepare a quote, arrange service and maintain necessary business records.
The legal basis is taking steps at your request before entering into a contract, performance of a contract, and—where applicable—our legitimate interest in documenting enquiries, preventing abuse and handling disputes.
Website enquiry records are normally retained for up to 6 months after the last meaningful communication, unless a longer period is required for a contract, invoice, legal claim or statutory obligation.
4. Contact form security data
To protect the form from spam and misuse, the server may temporarily process technical information such as IP address, submission time, browser request headers and rate-limit data. These data are used only for security and abuse prevention and are not used for advertising.
5. Cookies, analytics and advertising measurement
Strictly necessary storage is used to remember your cookie preferences and support essential website functions. Optional analytics and marketing technologies—including Google Analytics, Google Ads conversion measurement and Meta Pixel—are loaded only after you give the relevant consent and only after the corresponding service identifiers have been configured.
You may withdraw or change your consent at any time through in the footer. Withdrawing consent does not affect processing that took place before withdrawal.
6. Recipients and service providers
Personal data may be processed by service providers acting on our instructions where this is necessary to operate the website and communications. The hosting provider is Nethely Kft., 1115 Budapest, Halmi utca 29., Hungary, email: info@nethely.hu.
If optional Google or Meta services are activated with your consent, those providers may receive technical and usage data according to their own terms and privacy information. Some processing may involve countries outside the European Economic Area and appropriate transfer safeguards used by those providers.
7. Your rights
Subject to applicable law, you may request access to your personal data, rectification, erasure, restriction, data portability, or object to processing based on legitimate interests. You may withdraw consent at any time. Requests can be sent to info@locksmithbudapest.hu.
You also have the right to lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH) or another competent supervisory authority.
8. Automated decision-making
We do not use website enquiry data for automated decision-making that produces legal or similarly significant effects.
9. Changes
We may update this notice when website functions, providers or legal requirements change. The current version and update date are published on this page.